A lot of people think “communication” is a very easy task.
As long as we have ears, then we can listen; as long as we have a mouth, we can talk. Perhaps you are only half right. With the much-improved technology, we have a lot more chances to interact with people from different backgrounds.
But as a two workshops on boosting relationships offered by the Campbell RIver Multicultural and Immigrant Services Assocation (MISA) indicate, listening and communication have become more challenging.
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